{"id":139,"date":"2026-09-27T07:15:17","date_gmt":"2026-09-27T05:15:17","guid":{"rendered":"https:\/\/notanalarm.com\/index.php\/support\/"},"modified":"2026-09-27T07:15:18","modified_gmt":"2026-09-27T05:15:18","slug":"support","status":"publish","type":"page","link":"https:\/\/notanalarm.com\/index.php\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<p>Something not working, a question the <a href=\"https:\/\/notanalarm.com\/index.php\/faq\/\">FAQ<\/a> doesn&#8217;t answer, or an idea for the next version? Write to <a href=\"mailto:andy@valerio.nu\">andy@valerio.nu<\/a>. I read everything and reply myself.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">If your alarm didn&#8217;t ring<\/h2>\n\n\n\n<p>First, open the Alarm tab: the line under your alarm says whether it&#8217;s all set, and offers a fix when something is off. Then check:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Notifications<\/strong> are on for Not-An-Alarm. Your briefing arrives as one.<\/li>\n\n<li><strong>Full-screen notifications<\/strong> are allowed, so the wake screen can come up over the lock screen. The app&#8217;s Settings tell you if they&#8217;re off.<\/li>\n\n<li><strong>Background activity<\/strong> isn&#8217;t restricted: in Android&#8217;s settings, set Not-An-Alarm&#8217;s battery use to <em>Unrestricted<\/em>. Some phones stop apps they think are unused.<\/li>\n\n<li>Your phone had an <strong>internet connection<\/strong> at alarm time.<\/li>\n\n<li><strong>Do Not Disturb<\/strong> doesn&#8217;t silence alarms, and the volume on the Alarm tab isn&#8217;t too low.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">When you write<\/h2>\n\n\n\n<p>It helps to include your phone model, your Android version, and the day and time the problem happened. For a briefing that said something wrong, a thumbs down on the Today tab tells me which morning it was.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your account<\/h2>\n\n\n\n<p>Settings in the app lets you connect or disconnect Google, sign out, and delete your account. See also <a href=\"https:\/\/notanalarm.com\/index.php\/sources-and-permissions\/\">Sources and Permissions<\/a> and the <a href=\"https:\/\/notanalarm.com\/index.php\/privacy-policy\/\">Privacy Policy<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Something not working, a question the FAQ doesn&#8217;t answer, or an idea for the next version? Write to andy@valerio.nu. I read everything and reply myself. If your alarm didn&#8217;t ring First, open the Alarm tab: the line under your alarm says whether it&#8217;s all set, and offers a fix when something is off. Then check: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-139","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/notanalarm.com\/index.php\/wp-json\/wp\/v2\/pages\/139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/notanalarm.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/notanalarm.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/notanalarm.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/notanalarm.com\/index.php\/wp-json\/wp\/v2\/comments?post=139"}],"version-history":[{"count":1,"href":"https:\/\/notanalarm.com\/index.php\/wp-json\/wp\/v2\/pages\/139\/revisions"}],"predecessor-version":[{"id":140,"href":"https:\/\/notanalarm.com\/index.php\/wp-json\/wp\/v2\/pages\/139\/revisions\/140"}],"wp:attachment":[{"href":"https:\/\/notanalarm.com\/index.php\/wp-json\/wp\/v2\/media?parent=139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}